Telus technical support - An Overview

Telus technical support - An Overview

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Having said that, right after reviewing the deal, I noticed it didn’t mirror the special discounts or system aspects talked over, like the 500GB of knowledge and additional bargains for pre-authorized payments.

Hey @DjE we are able to definitely do what we are able to to help you. Could you please mail us A non-public information and we will go from there?

Yes I tried chat and obtained connected having a Dwell man or woman However they explained to me I needed to connect with. Not sure exactly what the representatives to the chat can help with.

Have you ever tried using making use of the web Chat? Go online to My TELUS as well as the Chat icon will probably be at the lessen proper with the window. Solution the questions on which kind of support you need then hold replying to your bot with "I want to talk to somebody" right until the bot presents up and passes the Chat to anyone.

I had to Speak to CS today with Chat along with the Office I would like to speak to is simply available by cellular phone. The CS on Chat arranged a phone again at an agreed upon time slot. When that Office termed me later I obtained anything sorted out.

I realize it's very frustrating since I am in the same scenario, although it is actually regarding the Tv set sign that has been dropped. 

I'm writing to express my deep dissatisfaction Together with the customer service I gained though aiming to explain the details of my new deal and bargains. My new experience has still left me feeling frustrated, undervalued, and worried about your workforce's All round high-quality of support.

Absolutely not the encounter we would like our customers to acquire. Feel free to send us A non-public information and we will go over our possibilities to acquire this settled for you.

The TELUS team acknowledges that our perform spans many Territories and Treaty spots and we are grateful for the traditional Awareness Keepers and Elders Telus customer service who will be with us today, whoever has gone right before us and the youth that encourage us.

Telus has messed up on my Invoice multiple moments from the pastfew months.  Lately by charging me three situations for any deliver it again that was by now returned. Then made a decision to go ahead and alter 3 of my ideas on their own.  Initially agent I spoke to was good and tried out difficult to take care of the issue.  He even contacted loyalty that can help.  They in no way termed.  I attempted to get in touch with myself and was hold endlessly so I hung up.  Tried using One more agent he reported he would transfer me to loyalty than proceeded to have upset for the reason that I wouldn't enable him to finish the decision when he claimed he couldn't transfer me.

Thanks in your awareness to this subject. I sit up for a prompt and satisfactory resolution.

The TELUS staff acknowledges that our function spans a lot of Territories and Treaty spots and we are grateful for the standard Know-how Keepers and Elders who're with us now, anyone who has long gone in advance of us and the youth that encourage us.

Take note: if The subject is not yet coated by TELUS Pro Messaging, you'll be offered having a callback solution.

The TELUS workforce acknowledges that our function spans a lot of Territories and Treaty locations and we're grateful for the standard Expertise Keepers and Elders who will be with us currently, all those who have absent right before us and also the youth that inspire us.

I'm going to terminate many of the services property and mobile with Telus and convey to my family and friends to do so, which was the worst expertise I acquired with Telus